Caroline Adams

I understand that sometimes life happens and plans can change. If you need to cancel or reschedule your appointment, I ask for at least 24 hours' notice so I can offer that time to another client. less than 24 hours' notice: A 30% fee of the scheduled service will apply. Same-day cancellations: A 50% fee of the scheduled service will apply. No-shows: The full price (100%) of the scheduled service will be charged, and a 50% deposit will be required to rebook your next appointment. If you're running late by more than 15 minutes, we may need to reschedule, and a cancellation fee may apply. I offer one grace for every client—this means you won’t be charged for your first late cancellation or no-show, but after that, the fees above will apply. Please note: These policies may be adjusted at my discretion, depending on individual circumstances. I truly appreciate your understanding and support.